MILA AI Virtual Agents Platform Featured Across Leading Business Media

We are proud to announce that MILA AI Virtual Agents Platform, developed by Goldman Solutions & Services Ltd, has been featured across multiple leading business and technology media outlets in Cyprus and internationally.

MILA is an innovative artificial intelligence platform that is reshaping how organizations communicate, serve, and interact with their customers. By combining Conversational AI with Agentic AI, MILA delivers intelligent digital agents that go beyond static chatbot interactions. These agents understand user intent, act autonomously, and continuously improve through real-world interactions.

Unlike traditional chatbot solutions, MILA is designed to operate as an organization’s primary digital point of contact. It enables real-time lead generation, upselling, and cross-selling while significantly improving customer experience and service efficiency.

With its multilingual, modular architecture and full compliance with GDPR and the EU AI Act, MILA ensures enterprise-grade security, scalability, and seamless integration with existing business systems such as CRMs, ERPs, and other enterprise platforms. Early implementations across multiple industries have demonstrated up to 40% faster customer response times, along with measurable improvements in lead conversion and service quality.

MILA in the Media

MILA AI Virtual Agents Platform has been independently featured by respected business and technology publications, recognizing its role in transforming customer experience through advanced AI:

• Economy Today: MILA: Η Κυπριακή AI πλατφόρμα που μεταμορφώνει την εμπειρία πελάτη

• InBusiness News (Reporter Cyprus): MILA: Η Κυπριακή AI πλατφόρμα που μεταμορφώνει την εμπειρία του πελάτη

• Cyprus Business News (CBN): MILA: The Cypriot AI Platform Transforming the Customer Experience

• Phileleftheros (Philenews): MILA: Η Κυπριακή AI πλατφόρμα που μεταμορφώνει την εμπειρία πελάτη

• Kathimerini Cyprus: MILA: Η Κυπριακή AI πλατφόρμα που μεταμορφώνει την εμπειρία πελάτη

• Successful Business Cyprus (International Coverage): MILA: Кипрская AI платформа, которая меняет клиентский опыт

  
  

These independent publications validate MILA as a Cyprus-born, export-ready, enterprise-grade AI platform. They highlight the strength of the local innovation ecosystem and its ability to deliver competitive AI solutions internationally.

Innovation Backed by European Funding

The development of MILA is carried out under the project “MILA AI Virtual Agents Platform,” funded by NextGenerationEU / Recovery & Resilience Facility (RRF) through the Research & Innovation Foundation (RIF), under the Fast Track Innovation Programme (FTI/0325/0009).

A spokesperson for Goldman Solutions & Services Ltd stated:

“With MILA, we are transforming artificial intelligence from static bots into intelligent, autonomous systems that act with awareness and initiative.”

MILA represents a significant milestone for Cyprus’ technological innovation. It supports businesses in automating operations, improving customer engagement, and strengthening competitiveness in an increasingly AI-driven economy.

The Future of Customer Interaction

As we look ahead, the future of customer interaction is bright. With MILA, businesses can expect to see a transformation in how they engage with their clients. Imagine a world where every customer query is met with prompt, accurate responses. This is not just a dream; it’s becoming a reality with MILA.

Enhanced Customer Experience

MILA's intelligent agents are designed to enhance the customer experience. They provide personalized interactions that feel human. This level of engagement fosters loyalty and trust. When customers feel valued, they are more likely to return.

Cost Efficiency

Implementing MILA can lead to significant cost savings. By automating routine tasks, businesses can allocate resources more effectively. This efficiency allows teams to focus on strategic initiatives rather than mundane inquiries.

Scalability and Flexibility

MILA's modular architecture means it can grow with your business. Whether you’re expanding into new markets or launching new services, MILA adapts to your needs. This flexibility is crucial in today’s fast-paced business environment.

Conclusion

In conclusion, the MILA AI Virtual Agents Platform is not just a tool; it’s a game changer. It empowers businesses to revolutionize customer service, reduce operational costs, and boost revenue. By transforming customer interactions into valuable opportunities, MILA is paving the way for a brighter future.

With MILA, you’re not just keeping up with the competition; you’re setting the pace. Embrace the future of customer service today!